CCTV ENGINEER/DRAINAGE ENGINEER
To achieve the department objectives in line with the corporate strategy and vision for which the job holder is directly responsible and continuously improves performance. To assist the Operations Manager in the delivery of CCTV operations for the Waste Network Contract.
Principal Accountabilities / Objectives:
To be customer focused with a demonstrated awareness and ability to anticipate Customer needs.
Awareness of Customers’ needs caused by major disruption of their homes.
Ability to share your knowledge and experience with others acting as a positive role model
Planning tasks to ensure that work is completed on time to standard
Respect for themselves, others and company equipment
Ability to demonstrate initiatives through examples undertaken and the ability to Identify ways of improving how we do things.
Shows the ability to work with others to deliver results and provide support.
Ensure that daily recording of accurate site records is carried out to enable the Scheme Specific job Cost Monitoring and CVR are maintained.
Daily recording of PITA information from gangers and weekly review with Assistant Area Managers / Senior General Foreman.
Check that all sites are clear on completion of the work.
To complete the required records of work carried out in a timely and accurate manner. For the Health and Safety on all the sites under his/her control
Risk assessments to be filled in of all risks known
Permits to dig filled out and put on registers
NCR Reporting on a weekly basis
Conduct Daily and weekly vehicle To carry out a range of emergency and contracted services to company standards, ensuring that customer requirements are met.
To operate in accordance with H&S and Quality procedures
To submit all work documentation fully and accurately to ensure swift payment and job costing analysis
To maintain standard of company service vehicle and equipment
To assist in the generation of business by submission of leads
Job Content / Main Tasks:
Dealing with all jobs issued to you promptly and effectively, Operation and day to day maintenance of CCTV equipment, Daily vehicle checking and defect reporting.
We operate a 24/7 service, you will be included on a call out rota to include weekends and nights, which requires flexibility
Key Performance Indicators
High level of customer satisfaction.
H&S and ISO audits passed
Invoices completed fully and legibly
Completed at agreed times
Cleanliness and general condition of vehicle and equipment of standard to pass audit
Volume of new, high quality business obtained
Asbestos Awareness Training
Basic Fire Safety
Confined Space Awareness Training
Emergency First Aid
Working at Height
Technical knowledge of drain and pipe cleaning techniques
Knowledge of Health and Safety legislation relevant to our industry
Good communication skills
Good customer care skills
Good numeracy, literacy, oral and written skills
Good influencing skills
Basic IT skills
Conversant with the operation of manufacturers fault finding devices
Understanding of time cost and quality constraints
Ability to familiarise tenants with operation of their system
Accurately record results and to populate certificates or notices
Customer care awareness including vulnerability and diversity
Have drainage maintenance experience.
Environmental & Ecological Awareness
Production of Risk Assessments.
Hygiene Standards Pass.
H&S at Work qualification
Clarity of speech and ability to clearly communicate
The ability to think laterally.
An innovator with drive and strong interpersonal, leadership and problem solving skills.
Ability to adapt to changes in work practice and adapt to working environment
Ability to read and understand task & manufacturer’s instructions
Ability to utilise new technology
Appropriate analytical and fault finding ability
Working to deadlines and task completed on time
EUSR Confined Space Entry High Risk NC1,2,3 & 4 or C&G equivalent
EUSR Confined Space Entry Low Risk NC1 & 2 or C&G equivalent
EUSR Confined Space Entry Medium Risk NC1,2 & 3 or C&G equivalent
Job Reference: WSG791
Email CV to firstname.lastname@example.org
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We are an Equal Opportunities Employer and all recruitment is in line with our Equality and Diversity policy.
Please Note: Agency applications will not be accepted.